These tips have been prepared by the Boycott Thames Water (BTW) steering group. They aim to help any Thames Water (TW) customer withholding, or considering withholding, payment of the wastewater element of their bill because of its illegal discharge of sewage into our waterways.
The tips are based on the beliefs and experience of existing boycotters. Thanks go to the many individuals who have helped to contribute.
This is not a definitive guide. Nor should it be relied upon as legally authoritative. Any further ideas or suggestions are always welcome and should be sent to [email protected].
The contents of this website have been carefully researched. We believe everything stated is accurate. However, we are happy to be corrected. Please let us know if you have spotted an inaccuracy.
It is strongly recommended to read through all the tips before embarking on any ‘boycotting.’
BOYCOTTING QUERIES
Go to our query page.
WITHHOLDING PAYMENT AND TACTICS GENERALLY
See our Get the Ball Rolling page.
REPLYING TO ‘STANDARD’ TW RESPONSES
Check out our page here.
ESCALATING COMPLAINT TO THE CONSUMER COUNCIL FOR WATER (CCW)
Check out our page here.
APPEAL TO OFWAT
Watch this space!
FINANCIAL RISK TO BOYCOTTERS
Check out our page here.